FAQ

 

Where is my order?

Orders are shipped out within 2 business days by Australia Post standard delivery. Delivery times will vary by location and typically take between 3-7 business days (Mon-Fri).

Can I return my order?

Yes, you can return your order if it has not been opened and it is within 14 days of receiving the order.

What ingredients are in the pods?

The core ingredients are propylene glycol and vegetable glycerin as well as some natural and artificial flavours. That’s it! No nicotine or tobacco related ingredients here!

Is wholesale available?

Yes we do wholesale! Please email us at sales@xenpods.com.au with your inquiry and we will get back to you as soon as possible.

Are these Juul branded products?

No, these are not manufactured by Juul or sold by Juul. We are not affiliated with Juul.